Orders & downloads
Questions about an extraction order, its progress, or downloading your CSV results.
Ask about an orderContact
Get in touch
Help with your next extraction, your account, or choosing the right plan.
Email the team
support@xemailextractor.comTell us what you need help with, and include the details that will help us understand your request.
Write an email
Opens your email app. You can also copy the address above.
Helpful details to include
- The email address on your account, if you have one.
- Your order ID, if the question is about an extraction.
- A brief description of your question or what happened.
What can we help with?
Choose a topic to start an email with the right subject.
Account & billing
Help with signing in, subscription changes, payments, or refund requests.
Get account helpPlans & extra credits
Questions about choosing a plan or purchasing more credits for your current plan.
Talk about plans